A one-stop cleaning and maintenance contractor built since 2006
Multi Smart Service Sdn Bhd began with a team of over 200 workers and has grown into a one-stop provider of cleaning, housekeeping, laundry, trolley and landscaping services for buildings across Malaysia.
Company profile
Who We Are
Founded in 2006 and incorporated as Multi Smart Service Sdn Bhd (Company No. 979411-T), we began operations with a dedicated workforce of over 200 service personnel. Headquartered at Dataran Glomac in Kelana Jaya, Petaling Jaya, MSS has grown into a one-stop cleaning and facility maintenance contractor trusted by corporations, property managers, financial institutions and transport operators.
Trained personnel, turnkey capability
Our operating model pairs site-specific work plans with proper cleaning machinery, safe chemical regimes and strict supervision. Every cleaner is vetted and trained before deployment on standard operating procedures covering chemical handling, hygiene, floor care and emergency protocols.
Accountability and supervision
On-site teams are supported by supervisors and account managers. Daily shift checklists, joint inspections and documented performance indicators keep every building presentable, hygienic and compliant with Malaysian workplace safety requirements.
- Established
- 2006
- Incorporated
- 23 February 2012
- Paid-up capital
- RM 1,000,000.00
- Public liability
- RM 3,000,000.00
Our Vision
To provide quality service in the cleaning and maintenance industry, with an unwavering dedication to customer satisfaction through innovation and commitment.
Our Mission
To be a nationally recognized leader in providing quality cleaning, laundry, housekeeping, trolley services, and landscaping.
How we work
Operating Principles
Strict Quality Assurance
Documented routine schedules, joint inspection reports and a clear management escalation process give clients full accountability.
Workforce Welfare & Compliance
Compliance with Malaysian statutory requirements, structured induction training, and full site uniforms with protective equipment.
Modern Equipment & Safety
Scrubbing, extraction and polishing machines deployed with safe, tested cleaning chemicals and a strong safety culture.
Coverage
Sectors We Serve
Banking Institutions
Banking halls, executive suites and ATM areas cleaned to security-conscious routines.
Business Offices
Daily workstation sanitation, common-area janitorial and waste management.
Factory
Production floor degreasing, high-level dusting and staff amenity upkeep.
Resort and Golf Club / House
Clubhouse detailing, hospitality housekeeping and grounds care.
Condominium / Apartment
Lobby and lift area maintenance, floor buffing and refuse handling.
Shopping Complex
High-traffic floor scrubbing, washroom care and atrium glass cleaning.
Mall
Concourse cleaning, food court stewarding and round-the-clock janitorial teams.
Hypermarket
Aisle maintenance, ride-on scrubber operations and trolley services.
Transportation / Infrastructure
Airports, terminals, train stations and depots, including aircraft interiors.
High-Rise Buildings
Internal and external glass cleaning and scheduled façade washdown.
Corporate governance
At a Glance
- Registered name
- Multi Smart Service Sdn Bhd
- Company registration no.
- 979411-T
- Incorporated
- 23 February 2012
- Principal bankers
- Maybank, Jalan Klang Lama · RHB Bank, Kelana Jaya
- Company secretary
- HS Management Service, Puchong, Selangor
- Corporate address
- B-2-05, Jalan SS6/20, Dataran Glomac, Kelana Jaya Business Centre, 47300 Petaling Jaya, Selangor Darul Ehsan, Malaysia
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